Technology Refresh: Assessing, Updating Health Insurance Exchange Platforms to Improve Marketplace Functionality and Enhance the User Experience

Wednesday, April 11, 2018, 1 to 2 p.m. EDT — With nearly five years of health insurance Exchange experience under their belts, states are now in a unique position to update technology to improve functionality and enhance the user experience. During this webinar, technology experts from WEX Health and Health Management Associates will discuss key lessons learned from the rough-and-tumble early rollout of the Affordable Care Act Exchanges and provide a framework for determining whether existing exchange technologies require a refresh, including a review of the features and functions consumers value most. The webinar will also address how a technology refresh can dramatically improve back end efficiency and provide states with improved access to timely enrollment, eligibility, and demographic data.

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